Personal Data Protection Notice

Boxben Pte. Ltd (“Boxben”, "us", "we", or "our") operates Boxben application services (“Services”) and the website located at (“Site”). This Personal Data Protection Notice informs you of our policies regarding the collection, use and disclosure of information we received from the users of the Site and Services.

By using this site, accepting this agreement online or signing in to the online service, and/or installing the application on a mobile device, you agree to the terms of this notice and you expressly consent to the processing of your personal information in accordance with this notice.


1. Personal Information

Personal information is information that identifies you or can be used to identify or contact you. We collect personal information from and about you when you engage in the following activities:

  • Registration.

    When you register for the Services, we request that you provide us with information that personally identifies you. Personal information may include but not limited to your name, company, email address, basic geographic information such as business address and invoice address, birth date, age and gender. We may also ask you to select a user name and password or PIN. We process payments through a third party service provider that may request your mailing address, credit card number and other information required to process your subscription.

  • Technical Support/Information.

    When you request technical support or information for the Services, we ask you for your personal information and other information necessary to answer your question or resolve your problem.

  • Feedback.

    We may ask you for feedback on aspects of the Services from time to time. We use this information to continually improve the quality of the Services.

  • Surveys/Questionnaires.

    We may occasionally ask our users or visitors to fill out optional surveys and/or questionnaires. These surveys/questionnaires may ask for demographic information, information about computer or mobile device use, your family demographics, and other information pertinent to provision of the Services.

  • Public Forums.

    The Site may make discussion forums or blogs available to users to post information, ideas, questions or comments. Please remember that any information that is disclosed in these areas becomes public information. We do not intend to monitor, moderate, screen or otherwise be responsible for the contents of postings or their subsequent use or disclosure .You should therefore exercise caution when deciding to disclose your personal information in such areas.

  • Other Information You Give Us

    When you use the Services, we may collect any information that you enter or give us in any other way in order to contact you about the Services. Additionally, if you want to learn more about our products or services, we may request that you fill out a form in which we ask for information such as your first/last name, mailing address, email address, as well as your phone number. We only use this information to contact you in order to provide you with information about our products and services, answer any questions that you may have, and/or help you sign up for the Services of your choice.

Depending on the activity you engage, some of the information requested is voluntary while some is mandatory. If you choose not to provide the mandatory requested information, we may be unable to provide you with the Services or complete that intended activity.


2. How We Use Information We Collect

Boxben requires your personal information mainly to process your application for our Services, set up your account and collect payment from you if you are paying by credit card.

In addition, Boxben uses your information on an aggregated basis to operate and improve our Services. We statistically analyse site usage, including the behaviour of our users, to improve the content, layout, and features of the Services, as well as to enhance our marketing and promotional efforts.

We may share aggregate information about our users with third parties, such as our partners or the general public, for educational, advertising, marketing and promotional purposes. This aggregate information does not identify you personally and thus does not constitute personal information.

The information you provide may be transferred to countries outside Singapore that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information.

Finally, we may use the information we collect to occasionally notify you about important functionality changes, new services, updates and information of the Site.

Where you have consented, we will use your personal information to communicate with you on special offers (including promotion of our product and third party products) we think you will find valuable. If you do not wish your personal information to be utilised for such communications, or if you would like to change your mind on a previous consent you have given on this, please contact us at


3. How We Share and Disclose Information

Except as set forth in this Personal Data Protection Notice, we will not disclose any information we gather from you to third parties without your consent unless authorized by the law to do so. In this regard, Boxben may disclose your personal data to the following parties:

  • Boxben Users.

    We will display your personal information in your account page and elsewhere on the Site and through the Services according to the preferences you set in your account.

  • Agents.

    We may employ other companies and individuals to facilitate our service, to provide the service on our behalf, to perform Site-related services (including but not limited to data storage, payment collection and processing) or to assist us in analyzing how the Site and service are used. These third parties have access to your personal information only for purposes of performing these tasks on our behalf.

  • Promotions.

    Some Boxben promotions may require that you provide additional information, such as your mailing address or credit card number. Where you have consented to our use of your personal information to communicate with you on special offers (including promotion of our product and third party products), you also give Boxben permission to transfer your personal information to the sponsor or partner, for the purpose of providing you with such offers and promotions.

  • Legally Compelled Disclosure and Other.

    We may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. We may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms and Conditions. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the Terms and Conditions, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.


4. Lost or Stolen Information

You must promptly notify us if your username or password is lost, stolen or used without permission. In such an event, we will reset password and update our records accordingly.


5. Accessing and/or Changing your Personal Information

We are committed to ensure that the personal information we hold about you is accurate, complete, not misleading and up-to-date. If you would like to access your personal information or if there are any changes to your personal information or if you believe that the personal information we have about you is inaccurate, incomplete, misleading or not up-to-date, you have ability to access and edit your personal information. You may access and update your personal information by logging into your account on our Site.


6. Deleting your Account

You can remove your personal information anytime by giving us a written notice. When you request us to delete your account for the Services, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. However, portions of your data, consisting of aggregate data derived from your account, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Boxben keeps these backups to ensure our continued ability to provide the Services to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.


7. Withdrawing Consent

You may withdraw your consent to our processing of your personal data, at any time. If you wish to withdraw your consent, please contact us using the information provided in the “Contact Us” section. We will inform you of the implications of withdrawing consent.


8. Modifications

Boxben may update this Personal Data Protection Notice from time to time. We will notify you of any changes by posting the new Personal Data Protection Notice on the Site. You are advised to review this Personal Data Protection Notice periodically for any changes.


9. External Links

This Site may, from time to time, contain links to external websites. We are not responsible for the privacy policies or the content of such websites.


10. Contact Us

    If you would like to make any inquiries or complaints or limit our processing of your personal information, please contact us at:

  • Boxben Pte. Ltd.
  • 8 Ubi Road 2
  • #08-22 Zervex
  • Singapore 408538


Updated and Effective on: 30.07.2018

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